Legal

Privacy Policy

Last updated: March 2026

This Privacy Policy explains how Volt Ops ("we", "us", "our") collects, uses, and protects your personal data when you use our website at voltops.co.uk or contact us through it. We are committed to handling your data responsibly and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Volt Ops is an AI and operations consultancy based in Birmingham, UK. You can contact us at hello@voltops.co.uk.

What personal data we collect

When you submit our contact form, we collect the following information:

We do not collect any special category data (such as health information) and we do not use cookies or tracking technologies on this website.

How we use your data

We use the information you provide solely to respond to your enquiry and to communicate with you about how Volt Ops may be able to help your business. We will not use your data for marketing purposes without your explicit consent.

Legal basis for processing

We process your personal data on the basis of legitimate interests, specifically to respond to enquiries submitted through our contact form. Where we need to follow up with you about our services, we do so on the basis of your consent given when submitting the form.

How long we keep your data

We retain your contact data for as long as is reasonably necessary to respond to your enquiry and manage any resulting business relationship. If you do not become a client and we have no ongoing reason to retain your data, we will delete it within 12 months of your initial enquiry.

Who we share your data with

We do not sell or share your personal data with third parties for marketing purposes. Your contact form submissions are processed and stored by Netlify, Inc., our website hosting provider. Netlify operates servers in the United States. By submitting a form on our site, your data may be transferred to and stored on Netlify's servers in the US. Netlify provides appropriate safeguards for international data transfers. You can read Netlify's privacy policy at netlify.com/privacy.

We will only disclose your data to other parties if required to do so by law.

Your rights

Under UK GDPR, you have the right to:

To exercise any of these rights, please contact us at hello@voltops.co.uk. We will respond within one month.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator. You can contact the ICO at ico.org.uk or by calling 0303 123 1113.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy, please get in touch at hello@voltops.co.uk.